FOR DENTAL, PHYSIOTHERAPY AND AESTHETIC CLINICS AND PRACTICES
AI WhatsApp assistant for clinics and practices in New York So the patient who writes at night does not book at another practice.
A WhatsApp number answered by AI that instantly handles your hours, rates, accepted insurance and directions, in English and Spanish, and hands your team whatever really needs a person. Plans from $199/month, no taxes.
Prefer email? info@sirioreplai.com
The assistant is automated and always says so. It only talks about what your business tells it and gives no medical, legal or financial advice.
WHAT HAPPENS TODAY
You pay to show up on Google. And the customer moves on to the next listing.
In many Latino families in the United States, WhatsApp is the everyday messaging app, and it is where people prefer to ask questions before booking: in Spanish, in English or mixing both. If your practice only answers the phone during office hours, someone writing at night after work will not wait; they will ask the next practice. And most of those messages are practical questions, not clinical ones.
DAY TO DAY
What keeps coming up on a clinic or practice WhatsApp
Whether you accept insurance or direct payment
In the United States this is one of the first questions: which plans you work with, whether there is a cash price, whether you offer payment plans. It answers from the list you give it; if an insurer is not on it, it does not guess and passes the question to your team.
Whether someone on staff speaks Spanish
For many patients, knowing which language they will be helped in decides everything. The AI replies in English or Spanish and says clearly which languages your team covers, based on what you tell it.
What to bring to a first visit
Intake forms, an insurance card or whatever your practice asks for. It always repeats the same list, the one you provide.
How to cancel or reschedule
Your change and cancellation policy, explained the same way every time and with courtesy, so nobody gets a surprise.
What the AI handles
The information you already have written down: hours, rates, location, parking, treatments, accepted insurance and the languages your team speaks. It replies at any hour, in English and Spanish, and always introduces itself as an automated assistant.
What goes to a person
Anything clinical: symptoms, medication, results, questions about a treatment in progress, complaints and billing. Handing the conversation to a person is a feature of the Professional plan.
Limits
It does not give medical advice or diagnoses, does not interpret symptoms or results, does not recommend medication and does not replace your staff. It always identifies itself as automated. We ask people not to send health information through this channel, and in an emergency the instruction is to call 911.
IN NEW YORK
Answering on WhatsApp in New York: what changes.
New York brings together very diverse Spanish-speaking communities, with a strong Dominican, Puerto Rican, Mexican, Ecuadorian and Colombian presence, among others, spread across neighborhoods in Queens, the Bronx, Brooklyn and Manhattan. People write in Spanish, in English and in a mix of both, and they get around on public transit: how to reach the shop and how long it takes are everyday questions.
Storefronts tend to be small with a lot of customer turnover, and staff rarely have time to look at the phone while serving at the counter. An assistant that handles the repetitive questions, in each customer's language, leaves your team focused on the person standing in front of them.
In New York space is expensive and staff rarely spare, so every call avoided counts. An assistant that answers in each customer's language and identifies itself as automated frees the team to attend the counter and leaves the more delicate questions for a person.
CLINICS AND PRACTICES IN NEW YORK
In practice: clinics and practices in New York.
In New York, a small clinic or practice often shares a front desk with other services or runs with a single team, and whoever is at the counter cannot answer messages. Many patients arrive by subway or bus and want to know the nearest stop and when the practice opens. The AI answers with your hours and your directions, in English or Spanish, and notes that appointments are confirmed by a person.
How we set the assistant up
For the New York practice we gather the address with the exact entrance, the floor, the nearest subway or bus stop, your hours and the insurance you accept. If the building has a special access, such as a buzzer or a doorman, we include it so the patient arrives without having to call.
HOW IT WORKS
Four steps. You don't touch a thing.
We connect your WhatsApp to the assistant
The assistant answers on your usual WhatsApp number and you keep using the app on your phone. If your business has no WhatsApp yet, we set up a number in your name.
We prepare the AI with your business
We give it your hours, services, prices and real frequently asked questions. Each assistant is built to measure, in English and Spanish.
We put the button where people find you
On your Google Maps listing, your website and your social media.
You get pre-screened conversations
The AI handles the repetitive questions, always identifies itself as automated, and hands over to a person when things get complicated.
PRICING
Three plans. No hidden fine print.
Unlimited conversations within fair use: mass campaigns and marketing sends are quoted separately. Basic can be subscribed right here.
Price in US dollars, no taxes. For businesses based outside the European Union only.
Set-up: $0 with a 6-month minimum term, or $290 with no lock-in
- Answers 24/7 on your usual WhatsApp number
- Hands over to a person and alerts you on your phone
- Optimised Google profile and WhatsApp button on Maps, your website and a QR code
- Understands voice notes (coming soon)
- Set-up done by us, remotely
- Monthly report
Set-up: $0 with a 6-month minimum term, or $490 with no lock-in
- Everything in Basic
- Books, changes and cancels appointments in your calendar (coming soon)
- Appointment reminders and confirmations (coming soon)
- Follows up with people who asked for a quote and didn't book (coming soon)
- Asks for Google reviews after the service (coming soon)
Not available online yet: message us and we'll let you know as soon as it is.
Set-up: $0 with a 6-month minimum term, or $990 with no lock-in
- Everything in Professional
- Also answers Instagram and Facebook Messenger with the same AI (coming soon)
- Automatic WhatsApp campaigns to your customers by segment, and wins back old ones (coming soon)
- Takes a deposit on WhatsApp when booking: fewer no-shows (coming soon)
- Automatic waiting list that offers cancelled slots (coming soon)
- Replies to your Google reviews and alerts you to negative ones (coming soon)
- Several numbers, locations and languages
Not available online yet: message us and we'll let you know as soon as it is.
- Set-up: free with a 6-month minimum term, or pay the set-up once and there is no lock-in.
- WhatsApp messages: replying to people who write to you is free; any notifications your business sends are billed by WhatsApp directly to your account.
- Monthly subscription paid by card. After the minimum term (or from day one if you paid the set-up), cancel any time; the cancellation takes effect at the end of the period you have already paid. Secure payment: we never store your card details.
FREQUENTLY ASKED QUESTIONS
We answer your doubts before you have them.
P.01Does the AI give medical advice?+
No. It only shares what you tell it (hours, services, rates, location) and suggests that your team take over when a question is clinical. It does not handle emergencies either: in one, the instruction is to call 911.
P.02Can the AI at my clinic in New York explain how to get there by subway or bus?+
Yes, with the lines, stops and landmarks you give it: it repeats them the same way to everyone. It only uses the information you have given it, so the directions are the ones you set. And it gives no medical advice: clinical questions go to your team.
P.03Can the AI at my New York practice explain which entrance to use in a multi-floor building?+
Yes, if you give it those directions: floor, buzzer, elevator, accessibility. It repeats them the same way to everyone. It cannot see the building or verify anything: it only uses what you have told it.
P.04How much does it cost, and is there a setup fee or lock-in?+
Basic costs $199 a month, Professional $399 and Complete $749, in US dollars with no taxes. For the set-up you choose: free with a 6-month minimum term, or pay the set-up ($290, $490 or $990) with no lock-in. Basic can be subscribed online today; many Professional and Complete features are coming soon. Setup takes 10 business days.
P.05Do I have to change my WhatsApp number?+
No. The assistant answers on your usual WhatsApp number and you keep using the app on your phone. If your account doesn't allow it, we set up a new number in your business's name. If you cancel, the number stays yours.
START TODAY
Make sure no message in New York goes unanswered.
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