FOR DENTAL, PHYSIOTHERAPY AND AESTHETIC CLINICS AND PRACTICES
AI WhatsApp assistant for clinics and practices in Miami So the patient who writes at night does not book at another practice.
A WhatsApp number answered by AI that instantly handles your hours, rates, accepted insurance and directions, in English and Spanish, and hands your team whatever really needs a person. Plans from $199/month, no taxes.
Prefer email? info@sirioreplai.com
The assistant is automated and always says so. It only talks about what your business tells it and gives no medical, legal or financial advice.
WHAT HAPPENS TODAY
You pay to show up on Google. And the customer moves on to the next listing.
In many Latino families in the United States, WhatsApp is the everyday messaging app, and it is where people prefer to ask questions before booking: in Spanish, in English or mixing both. If your practice only answers the phone during office hours, someone writing at night after work will not wait; they will ask the next practice. And most of those messages are practical questions, not clinical ones.
DAY TO DAY
What keeps coming up on a clinic or practice WhatsApp
The price of a visit or a first appointment
Many people want the rate before they decide, especially if they pay out of pocket. The AI gives what you tell it and explains what is included.
Whether you accept insurance or direct payment
In the United States this is one of the first questions: which plans you work with, whether there is a cash price, whether you offer payment plans. It answers from the list you give it; if an insurer is not on it, it does not guess and passes the question to your team.
Hours, address and parking
Where to park, whether there is transit nearby, which entrance to use. Details that come up every day.
Whether someone on staff speaks Spanish
For many patients, knowing which language they will be helped in decides everything. The AI replies in English or Spanish and says clearly which languages your team covers, based on what you tell it.
What the AI handles
The information you already have written down: hours, rates, location, parking, treatments, accepted insurance and the languages your team speaks. It replies at any hour, in English and Spanish, and always introduces itself as an automated assistant.
What goes to a person
Anything clinical: symptoms, medication, results, questions about a treatment in progress, complaints and billing. Handing the conversation to a person is a feature of the Professional plan.
Limits
It does not give medical advice or diagnoses, does not interpret symptoms or results, does not recommend medication and does not replace your staff. It always identifies itself as automated. We ask people not to send health information through this channel, and in an emergency the instruction is to call 911.
IN MIAMI
Answering on WhatsApp in Miami: what changes.
Miami is one of the cities in the United States where you hear the most Spanish on the street, with customers from very different backgrounds: Cuban, Venezuelan, Colombian, Nicaraguan, Argentine, among many others. In a single afternoon a business can receive messages with very different slang and some in English. An assistant that understands both languages spares the customer from switching just to be understood.
It is also a city with visitors all year round, neighborhoods far apart (Brickell, Little Havana, Doral, Hialeah, Kendall) and traffic that shapes when and where people go. That is why questions about directions, parking and hours never stop, and hurricane season sometimes forces a change of schedule on short notice.
When setting up the assistant in Miami it helps to think about the calendar: the winter high season for visitors, hurricane season between June and November and long weekends all change when and how people write. If your hours change because of a storm, the assistant repeats the notice you give it.
CLINICS AND PRACTICES IN MIAMI
In practice: clinics and practices in Miami.
A clinic or practice in Miami sees patients from many countries and generations: people who arrived recently and prefer to write in Spanish, and people who grew up here and write in English. Before booking they ask about insurance, about prices for those paying out of pocket and about whether someone on the team speaks their language. The AI answers those three things with the information you give it and leaves clinical questions to your team.
How we set the assistant up
To prepare the Miami clinic we like to have at hand the insurance plans you accept, the cash price, the languages your team speaks and how to get there by car or transit, parking included. With that the AI answers the four questions that come up most without going through the front desk.
HOW IT WORKS
Four steps. You don't touch a thing.
We connect your WhatsApp to the assistant
The assistant answers on your usual WhatsApp number and you keep using the app on your phone. If your business has no WhatsApp yet, we set up a number in your name.
We prepare the AI with your business
We give it your hours, services, prices and real frequently asked questions. Each assistant is built to measure, in English and Spanish.
We put the button where people find you
On your Google Maps listing, your website and your social media.
You get pre-screened conversations
The AI handles the repetitive questions, always identifies itself as automated, and hands over to a person when things get complicated.
PRICING
Three plans. No hidden fine print.
Unlimited conversations within fair use: mass campaigns and marketing sends are quoted separately. Basic can be subscribed right here.
Price in US dollars, no taxes. For businesses based outside the European Union only.
Set-up: $0 with a 6-month minimum term, or $290 with no lock-in
- Answers 24/7 on your usual WhatsApp number
- Hands over to a person and alerts you on your phone
- Optimised Google profile and WhatsApp button on Maps, your website and a QR code
- Understands voice notes (coming soon)
- Set-up done by us, remotely
- Monthly report
Set-up: $0 with a 6-month minimum term, or $490 with no lock-in
- Everything in Basic
- Books, changes and cancels appointments in your calendar (coming soon)
- Appointment reminders and confirmations (coming soon)
- Follows up with people who asked for a quote and didn't book (coming soon)
- Asks for Google reviews after the service (coming soon)
Not available online yet: message us and we'll let you know as soon as it is.
Set-up: $0 with a 6-month minimum term, or $990 with no lock-in
- Everything in Professional
- Also answers Instagram and Facebook Messenger with the same AI (coming soon)
- Automatic WhatsApp campaigns to your customers by segment, and wins back old ones (coming soon)
- Takes a deposit on WhatsApp when booking: fewer no-shows (coming soon)
- Automatic waiting list that offers cancelled slots (coming soon)
- Replies to your Google reviews and alerts you to negative ones (coming soon)
- Several numbers, locations and languages
Not available online yet: message us and we'll let you know as soon as it is.
- Set-up: free with a 6-month minimum term, or pay the set-up once and there is no lock-in.
- WhatsApp messages: replying to people who write to you is free; any notifications your business sends are billed by WhatsApp directly to your account.
- Monthly subscription paid by card. After the minimum term (or from day one if you paid the set-up), cancel any time; the cancellation takes effect at the end of the period you have already paid. Secure payment: we never store your card details.
FREQUENTLY ASKED QUESTIONS
We answer your doubts before you have them.
P.01Does the AI give medical advice?+
No. It only shares what you tell it (hours, services, rates, location) and suggests that your team take over when a question is clinical. It does not handle emergencies either: in one, the instruction is to call 911.
P.02Can the AI at my clinic in Miami reply to a customer who mixes Spanish and English?+
Yes. It replies in the language the person writes in, using your business's information. Other languages are covered by the custom plan. And it gives no medical advice: clinical questions go to your team.
P.03Can the AI at my Miami clinic say which languages my team speaks?+
Yes. You tell it which staff or hours cover Spanish, English or other languages, and it repeats that the same way to everyone. It does not promise interpreters you do not have.
P.04How much does it cost, and is there a setup fee or lock-in?+
Basic costs $199 a month, Professional $399 and Complete $749, in US dollars with no taxes. For the set-up you choose: free with a 6-month minimum term, or pay the set-up ($290, $490 or $990) with no lock-in. Basic can be subscribed online today; many Professional and Complete features are coming soon. Setup takes 10 business days.
P.05Do I have to change my WhatsApp number?+
No. The assistant answers on your usual WhatsApp number and you keep using the app on your phone. If your account doesn't allow it, we set up a new number in your business's name. If you cancel, the number stays yours.
START TODAY
Make sure no message in Miami goes unanswered.
MORE PAGES