FOR AUTO REPAIR SHOPS, TIRE SHOPS AND BODY SHOPS
AI WhatsApp assistant for auto repair shops in New York So the driver with a car that will not start does not message the shop down the street.
A WhatsApp number answered by AI that instantly handles your rates, hours and services in English and Spanish, understands voice notes and hands your team whatever has to be seen with the car in front of them. Plans from $199/month, no taxes.
Prefer email? info@sirioreplai.com
The assistant is automated and always says so. It only talks about what your business tells it and gives no medical, legal or financial advice.
WHAT HAPPENS TODAY
You pay to show up on Google. And the customer moves on to the next listing.
When a car breaks down, the customer writes from wherever they are: at work, on the street, waiting for a tow. They want to know whether you can look at it today, roughly what it will cost and whether you will understand them in their language. With your hands inside an engine you cannot answer the phone, and whoever gets no reply sends the same message to the next shop.
DAY TO DAY
What keeps coming up on an auto repair shop WhatsApp
Whether you can take the car today or this week
It cannot see your schedule. On the Professional plan it collects the model, roughly what is wrong and when it suits the customer, and leaves it ready for you.
Whether you work on trucks and work vans
A lot of customers use their vehicle for work and need it fixed fast. The AI explains which kinds of vehicles you take and during which hours.
Payment methods and payment plans
Cash, card or repair financing, if you offer it. Only what you tell it.
Warranty on repairs
If you offer one, for how long and how to claim it. Only what you tell it; anything else goes to a person.
What the AI handles
Fixed rates, services, brands, hours, location and how to book: what you have already defined and answer by hand several times a day. It understands voice notes and replies in writing, in the language it is written to in.
What goes to a person
Anything that requires seeing the car: diagnoses, unusual problems, repair quotes, the status of a job in progress, warranties and complaints. Handing the conversation to a person is a feature of the Professional plan.
Limits
It does not diagnose problems by message, does not close repair quotes before the car comes into the shop and does not promise delivery times. It always identifies itself as an automated assistant and only talks about what your shop tells it.
IN NEW YORK
Answering on WhatsApp in New York: what changes.
New York brings together very diverse Spanish-speaking communities, with a strong Dominican, Puerto Rican, Mexican, Ecuadorian and Colombian presence, among others, spread across neighborhoods in Queens, the Bronx, Brooklyn and Manhattan. People write in Spanish, in English and in a mix of both, and they get around on public transit: how to reach the shop and how long it takes are everyday questions.
Storefronts tend to be small with a lot of customer turnover, and staff rarely have time to look at the phone while serving at the counter. An assistant that handles the repetitive questions, in each customer's language, leaves your team focused on the person standing in front of them.
In New York space is expensive and staff rarely spare, so every call avoided counts. An assistant that answers in each customer's language and identifies itself as automated frees the team to attend the counter and leaves the more delicate questions for a person.
AUTO REPAIR SHOPS IN NEW YORK
In practice: auto repair shops in New York.
In New York many shops are small spaces where every hour counts and the phone rings just when the mechanic is under a car. Someone who parks on the street needs to know what time they can drop the car off and whether there is somewhere to wait. The AI answers with your hours, how to leave the car and your fixed rates, in the customer's language, and passes the rest to your team.
How we set the assistant up
For the New York shop we write down your hours, how and where to leave the car, your fixed rates, whether you offer inspections and how to book. We also decide what the AI says to someone who writes before you open: when a person will get back to them.
HOW IT WORKS
Four steps. You don't touch a thing.
We connect your WhatsApp to the assistant
The assistant answers on your usual WhatsApp number and you keep using the app on your phone. If your business has no WhatsApp yet, we set up a number in your name.
We prepare the AI with your business
We give it your hours, services, prices and real frequently asked questions. Each assistant is built to measure, in English and Spanish.
We put the button where people find you
On your Google Maps listing, your website and your social media.
You get pre-screened conversations
The AI handles the repetitive questions, always identifies itself as automated, and hands over to a person when things get complicated.
PRICING
Three plans. No hidden fine print.
Unlimited conversations within fair use: mass campaigns and marketing sends are quoted separately. Basic can be subscribed right here.
Price in US dollars, no taxes. For businesses based outside the European Union only.
Set-up: $0 with a 6-month minimum term, or $290 with no lock-in
- Answers 24/7 on your usual WhatsApp number
- Hands over to a person and alerts you on your phone
- Optimised Google profile and WhatsApp button on Maps, your website and a QR code
- Understands voice notes (coming soon)
- Set-up done by us, remotely
- Monthly report
Set-up: $0 with a 6-month minimum term, or $490 with no lock-in
- Everything in Basic
- Books, changes and cancels appointments in your calendar (coming soon)
- Appointment reminders and confirmations (coming soon)
- Follows up with people who asked for a quote and didn't book (coming soon)
- Asks for Google reviews after the service (coming soon)
Not available online yet: message us and we'll let you know as soon as it is.
Set-up: $0 with a 6-month minimum term, or $990 with no lock-in
- Everything in Professional
- Also answers Instagram and Facebook Messenger with the same AI (coming soon)
- Automatic WhatsApp campaigns to your customers by segment, and wins back old ones (coming soon)
- Takes a deposit on WhatsApp when booking: fewer no-shows (coming soon)
- Automatic waiting list that offers cancelled slots (coming soon)
- Replies to your Google reviews and alerts you to negative ones (coming soon)
- Several numbers, locations and languages
Not available online yet: message us and we'll let you know as soon as it is.
- Set-up: free with a 6-month minimum term, or pay the set-up once and there is no lock-in.
- WhatsApp messages: replying to people who write to you is free; any notifications your business sends are billed by WhatsApp directly to your account.
- Monthly subscription paid by card. After the minimum term (or from day one if you paid the set-up), cancel any time; the cancellation takes effect at the end of the period you have already paid. Secure payment: we never store your card details.
FREQUENTLY ASKED QUESTIONS
We answer your doubts before you have them.
P.01Does the AI diagnose my car problem over WhatsApp?+
No. A message or a voice note is not enough to know what is wrong with a car. The AI collects what the customer says and suggests that someone at the shop take a look; quotes are yours to give, with the car in front of you.
P.02Can the AI at my shop in New York explain how to get there by subway or bus?+
Yes, with the lines, stops and landmarks you give it: it repeats them the same way to everyone. It only uses the information you have given it, so the directions are the ones you set. And it does not diagnose problems: that happens at the shop.
P.03Can the AI at my New York shop say whether a car can be dropped off after hours?+
It only repeats what you decide: whether there is a place to leave the keys or whether the customer should wait until you open. It cannot see the street or guarantee that the car is safe; you set those conditions.
P.04How much does it cost, and is there a setup fee or lock-in?+
Basic costs $199 a month, Professional $399 and Complete $749, in US dollars with no taxes. For the set-up you choose: free with a 6-month minimum term, or pay the set-up ($290, $490 or $990) with no lock-in. Basic can be subscribed online today; many Professional and Complete features are coming soon. Setup takes 10 business days.
P.05Do I have to change my WhatsApp number?+
No. The assistant answers on your usual WhatsApp number and you keep using the app on your phone. If your account doesn't allow it, we set up a new number in your business's name. If you cancel, the number stays yours.
START TODAY
Make sure no message in New York goes unanswered.
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