FOR RESTAURANTS, TAQUERIAS AND BAKERIES
AI WhatsApp assistant for restaurants and bakeries in New York So whoever asks what is on the menu today does not order somewhere else while you serve the line.
A WhatsApp number answered by AI that instantly handles your hours, your menu and your terms for large orders, in English and Spanish, and hands a person your reservations and anything to do with allergies. Plans from $199/month, no taxes.
Prefer email? info@sirioreplai.com
The assistant is automated and always says so. It only talks about what your business tells it and gives no medical, legal or financial advice.
WHAT HAPPENS TODAY
You pay to show up on Google. And the customer moves on to the next listing.
People looking for somewhere to eat decide in minutes, almost always from their phone: they find the place on Google, send a message and wait. In the middle of the lunch rush nobody can answer, and the person who wanted to know whether there are still tamales, whether you open on Sunday or whether you take a large order has already ordered somewhere else.
DAY TO DAY
What keeps coming up on a restaurant or bakery WhatsApp
Takeout and catering orders
If you offer takeout, delivery or trays for gatherings, how to order and how much notice you need. If you do not offer them, it says that clearly too.
Large tables and celebrations
Birthdays, baptisms, quinceañeras, family gatherings. The AI collects what is needed and passes it to a person, who quotes and confirms.
Allergies and ingredients
It never answers these on its own: the conversation goes to someone at the restaurant.
Vegetarian or kids options
Which dishes you have marked for each case. For allergies, always a person.
What the AI handles
Hours, location, menu, takeout, terms for groups and practical questions. It replies during service and outside it, in English and Spanish, and always introduces itself as an automated assistant.
What goes to a person
Reservations have to be confirmed and big orders have to be quoted: a person does that. And anything related to allergies and ingredients always goes to someone on your team. Handing the conversation to a person is a feature of the Professional plan.
Limits
The AI does not confirm tables, does not promise availability, does not accept orders or payments by itself and never says a dish is safe for people with allergies: with any doubt it refers the customer to a person at the restaurant. It only talks about what you tell it and identifies itself as automated.
IN NEW YORK
Answering on WhatsApp in New York: what changes.
New York brings together very diverse Spanish-speaking communities, with a strong Dominican, Puerto Rican, Mexican, Ecuadorian and Colombian presence, among others, spread across neighborhoods in Queens, the Bronx, Brooklyn and Manhattan. People write in Spanish, in English and in a mix of both, and they get around on public transit: how to reach the shop and how long it takes are everyday questions.
Storefronts tend to be small with a lot of customer turnover, and staff rarely have time to look at the phone while serving at the counter. An assistant that handles the repetitive questions, in each customer's language, leaves your team focused on the person standing in front of them.
In New York space is expensive and staff rarely spare, so every call avoided counts. An assistant that answers in each customer's language and identifies itself as automated frees the team to attend the counter and leaves the more delicate questions for a person.
RESTAURANTS AND BAKERIES IN NEW YORK
In practice: restaurants and bakeries in New York.
A New York restaurant works with small tables, fast turnover and staff who can barely look at the phone. Messages arrive at the peak of service, from people asking whether there is space, whether they can order takeout or whether there are options for someone with a specific diet. The AI answers the repetitive questions in English and Spanish and refers diets, allergies and reservations to a person.
How we set the assistant up
For the New York restaurant we write down your hours, the menu with the dietary options you mark, the takeout and table policy, and how to get there by public transit. Allergies and ingredients still go to a person.
HOW IT WORKS
Four steps. You don't touch a thing.
We connect your WhatsApp to the assistant
The assistant answers on your usual WhatsApp number and you keep using the app on your phone. If your business has no WhatsApp yet, we set up a number in your name.
We prepare the AI with your business
We give it your hours, services, prices and real frequently asked questions. Each assistant is built to measure, in English and Spanish.
We put the button where people find you
On your Google Maps listing, your website and your social media.
You get pre-screened conversations
The AI handles the repetitive questions, always identifies itself as automated, and hands over to a person when things get complicated.
PRICING
Three plans. No hidden fine print.
Unlimited conversations within fair use: mass campaigns and marketing sends are quoted separately. Basic can be subscribed right here.
Price in US dollars, no taxes. For businesses based outside the European Union only.
Set-up: $0 with a 6-month minimum term, or $290 with no lock-in
- Answers 24/7 on your usual WhatsApp number
- Hands over to a person and alerts you on your phone
- Optimised Google profile and WhatsApp button on Maps, your website and a QR code
- Understands voice notes (coming soon)
- Set-up done by us, remotely
- Monthly report
Set-up: $0 with a 6-month minimum term, or $490 with no lock-in
- Everything in Basic
- Books, changes and cancels appointments in your calendar (coming soon)
- Appointment reminders and confirmations (coming soon)
- Follows up with people who asked for a quote and didn't book (coming soon)
- Asks for Google reviews after the service (coming soon)
Not available online yet: message us and we'll let you know as soon as it is.
Set-up: $0 with a 6-month minimum term, or $990 with no lock-in
- Everything in Professional
- Also answers Instagram and Facebook Messenger with the same AI (coming soon)
- Automatic WhatsApp campaigns to your customers by segment, and wins back old ones (coming soon)
- Takes a deposit on WhatsApp when booking: fewer no-shows (coming soon)
- Automatic waiting list that offers cancelled slots (coming soon)
- Replies to your Google reviews and alerts you to negative ones (coming soon)
- Several numbers, locations and languages
Not available online yet: message us and we'll let you know as soon as it is.
- Set-up: free with a 6-month minimum term, or pay the set-up once and there is no lock-in.
- WhatsApp messages: replying to people who write to you is free; any notifications your business sends are billed by WhatsApp directly to your account.
- Monthly subscription paid by card. After the minimum term (or from day one if you paid the set-up), cancel any time; the cancellation takes effect at the end of the period you have already paid. Secure payment: we never store your card details.
FREQUENTLY ASKED QUESTIONS
We answer your doubts before you have them.
P.01What if a customer asks about allergies?+
The AI does not answer allergen questions by itself. It introduces itself as an automated assistant and explains that a person at the restaurant handles that question, since they know the ingredients and the kitchen.
P.02Can the AI at my restaurant in New York explain how to get there by subway or bus?+
Yes, with the lines, stops and landmarks you give it: it repeats them the same way to everyone. It only uses the information you have given it, so the directions are the ones you set. And allergy questions always go to a person at the restaurant.
P.03Can the AI at my New York restaurant answer questions about vegetarian or halal options?+
Only with the information you mark on your menu. For any question about allergies or ingredients, it passes it to a person at the restaurant, because safety is not delegated to an AI.
P.04How much does it cost, and is there a setup fee or lock-in?+
Basic costs $199 a month, Professional $399 and Complete $749, in US dollars with no taxes. For the set-up you choose: free with a 6-month minimum term, or pay the set-up ($290, $490 or $990) with no lock-in. Basic can be subscribed online today; many Professional and Complete features are coming soon. Setup takes 10 business days.
P.05Do I have to change my WhatsApp number?+
No. The assistant answers on your usual WhatsApp number and you keep using the app on your phone. If your account doesn't allow it, we set up a new number in your business's name. If you cancel, the number stays yours.
START TODAY
Make sure no message in New York goes unanswered.
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